FAQs

Q?

IF I HAVE ANY QUESTIONS ABOUT FEP WHO SHOULD I ADDRESS?

A.

All questions should be addressed through our customer service desk as below

Email: info@fep-group.com or customerservice@fep-group.com
Mobile number: 0730 601 000/ 0730 601 100
Kenyan WhatsApp: 0718 630 001
Diaspora WhatsApp: 0738 038 387

Q?

WHAT ARE FEP’S MAIN BUSINESSES ?

A.

The main FEP businesses are Investment, Real Estate, Savings and Loans, Insurance and Hotels. We have also ventured into Security and Schools.

Q?

How do I become a FEP member?

A.

FEP society membership registration is done digitally through a USSD platform (*252#). Call us on 0730 601 000 / 0730 601 100 for assistance through the process.

Q?

I am not a FEP member, how can I get to buy shares?

A.

To participate in purchase of shares, you must first register as a member of the FEP Society. For more information, kindly contact our customer service desk. Our contacts details are:

  • Email: info@fep-group.com
  • Mobile number: 0730 601 000/100.
  • WhatsApp 0718 630 001.

Q?

What is the status for the Sagana Hotel?

A.

The construction of the hotel is 80% complete and is to be launched by June 2019.

Q?

WHERE ARE FEP OFFICES?

A.

Our head office is on 3rd floor, Galana Plaza along Galana Road off Argwings Kodhek road, Nairobi. To access our services from Kenyan counties or the Diaspora please call us on 0730 601 000/ 0730 601 100 or write to info@fep-group.com.