Frequently Asked Questions
HOW DO I BECOME A FEP MEMBER?
FEP society membership registration is done digitally through a USSD platform (*252#). Call us on 0730 601 000 / 0730 601 100 for assistance through the process.
I AM NOT A FEP MEMBER, HOW CAN I GET TO BUY SHARES?
To participate in the purchase of FEP shares, you must first register as a member of the FEP Society. For more information, kindly contact our Customer Service desk. Our contacts details are:
- Email: info@fep-group.com
- Mobile number: 0730 601 000/100.
- WhatsApp 0718 630 001
WHAT IS THE STATUS OF SWISS INTERNATIONAL RESORT AND CONFERENCE CENTER?
FEP entered into a partnership with Swiss International on 4th July 2019. Swiss International will be in charge of the technical and management operations. The hotel is now 80% complete and is expected to start operations soon.
WHERE ARE FEP OFFICES?
Our head office is on 3rd floor, Galana Plaza along Galana Road off Argwings Kodhek road, Nairobi. To access our services from Kenyan counties or the Diaspora please call us on 0730 601 000/ 0730 601 100 or write to info@fep-group.com
WHAT ARE FEP’S MAIN BUSINESSES
The main FEP businesses are Investment, Real Estate, Savings and Loans, Insurance and Hotels. We have also ventured into Security and Schools.
IF I HAVE ANY QUESTIONS ABOUT FEP WHO SHOULD I ADDRESS?
All questions should be addressed through our customer service desk as below
Email: info@fep-group.com or customerservice@fep-group.com
Mobile number: 0730 601 000/ 0730 601 100
Kenyan WhatsApp: 0718 630 001
Diaspora WhatsApp: 0738 038 387
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